Account Manager

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Updated: August 12, 2022
Location: Munich, Bavaria, Germany
Job ID: 141516


The primary purpose of this role is to support the account team on the day-to-day running of the client account. This will include timing plans, estimates, budget control and assisting the trafficking of work through the creative, digital and medical services departments which will enable us to provide you with a solid grounding in servicing our clients’ needs.


  • Reinforce thorough knowledge of tactical & administrative processes
  • Build understanding of client/agency relationships & service
  • Build a reputation for effective & reliable delivery of multiple high-quality projects
  • Keep track of deadlines
  • Keep track of finances within individual projects
  • Establish knowledge of the agency’s business operations, shared services, and other divisions
  • Develop deeper knowledge of budgeting and invoicing process
  • Manage client’s internal regulatory review process
  • Provide team support as required, working with a positive & “can-do” attitude
  • Exhibit enthusiasm & a willingness to learn internal disciplines

Job Requirements

  • Degree educated
  • Agency experience
  • A sound understanding of the role of advertising within the marketing mix
  • An understanding of the brands you are allocated to and the market environment
  • Good organisational and administration skills
  • Strong communications skills
  • Ability to use Microsoft PowerPoint, Microsoft Word and Microsoft Excel
  • The ability to develop and effectively communicate project timelines
  • An understanding of the difference between marketing and advertising strategy
  • An understanding of what a creative brief is and how to judge an advertising idea against it
  • Strong attention to detail and good proofreading skills
  • Solution focused – suggestion of ideas and recommendations where appropriate
  • Excellent Communication skills - Fluency in German and English

Syneos Health Communications is the only healthcare communications network that is part of a company on the frontlines of healthcare, with a clear view into the everyday complexities of life and health. As part of Syneos Health®, our agencies — consisting of leading brands and experts in advertising, branding, public relations, managed markets, and medical communications — are engaged in every point of influence in health, providing real-world insight into markets and audiences in ways that no other partner could.

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